Returns & Exchanges

At Pashtush, we strive to ensure you are completely satisfied with your luxury fashion purchase. If for any reason you are not happy, we offer a seamless 7-day return and exchange policy for all unworn items in their original packaging.

Return Process

  • 1.
    Initiate Request

    Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Quality Check Preparation

    Ensure the product is unused, unwashed, and has all original tags and brand packaging intact to qualify for a full refund.

  • 3.
    Schedule Pickup

    Once your request is approved, we will arrange a complimentary reverse pickup from your delivery address within 24-48 hours.

  • 4.
    Refund Processing

    After the item reaches our warehouse and passes quality inspection, your refund will be credited to the original payment method within 5-7 business days.